COVID-19 Protocol – Aesthetics Refined Clinics

At Aesthetics Refined Clinics patient safety and ensuring safe practice is our top priority.

Based on this we have a few Do’s and Don'ts which we ask our patients to follow and comply with prior to attending your appointment to ensure safe and positive outcomes for all:

Booking the appointment

  • No one is allowed to visit the clinic without a confirmed appointment and MUST have completed a telephone-based Covid-19 risk assessment and consent consultation.
  • Prior to the date of your appointment, we will contact you and for you to complete a Covid‑19 risk assessment and consent consultation.
  • Based on the outcome of the consultation, we will confirm your appointment.

Covid-19 Telephone consultation

Please respond truthfully, as not doing so could have consequences and potentially expose you, and others to Covid-19 infection.

Q. Have you had reason to self-isolate yourself within the last 14 days.

Q. Have you recently had any of the following symptoms and/or been in contact with anyone having any of the following:

  • Cough
  • High Temperature
  • Sore throat
  • Shortness of breath

Q. Have you returned from overseas travel within the last 14 days and/or have been in contact with people who have returned from overseas travel within the last 14 days.

Q. Inform us if you have been in contact with anyone who has been tested POSITIVE for COVID-19.

You confirm that you have not had any of the symptoms above, nor have you been in contact with anyone with similar symptoms. 

You have not returned from or been in contact with persons who have travelled overseas in the past 14 days or you have had reasons to self-isolate yourself.

On the day of the appointment


  • DO NOT arrive at your appointment more than 5 minutes in advance. This is to maintain a safe environment and to comply with social distancing with other clients and us.
  • DO NOT bring anyone else with you. Anyone else who comes with you will not be allowed on the premises and will have to wait outside.
  • DO NOT wear makeup - No makeup should be worn and where possible your hair tied back regardless of what the treatment is.
  • DO NOT bring large bags or unnecessary luggage. Preferably a small purse or means for payment only.
  • No use of toilet facilities at the clinic – They are banned and will not be available for use.
  • No waiting room – Waiting rooms are locked and not available. If we are overrunning our appointments please you will need to remain outside the clinic in your vehicle.


  • Wear a face mask – If you do not have a face mask we will provide you with one at a cost of £1.00.
  • Upon arrival, your temperature will be checked.
  • We will provide you with overshoes.
  • You will have to sanitize your hands.
  • We will provide you with disposable gloves.
  • You will be asked to remove your mask only at the time of the treatment.
  • Dependent on the type of treatment you may be required to use a mouth wash prior to the treatment.

Other important details

  • If you feel even slightly unwell or have similar symptoms like Covid-19 at any point before your appointment, you MUST inform us as soon as possible, not come to the clinic and you will be able to rebook your appointment for a later date.
  • Card payment will be the preferred accepted method of payment.
  • Our guidelines and protocols are patient safety centric to ensure patient safety and positive outcomes for all concerned.
  • In our sole discretion we reserve the right to decline entry to the clinic and any treatment, should we feel that there is the potential of risk and patient safety being compromised.

We sincerely look forward to resuming our practice and welcoming you back in the very near future.

Best Regards,

Sangita Sharma

Principal and Aesthetics Practitioner


Book a Consultation

If you are considering aesthetics refinement and require advice in confidence, or have any questions, then please do not hesitate to call us, email, or Skype us.

Alternatively, why not make an appointment for a face-to-face no obligation consultation - We look forward to meeting you.

Aesthetics Refined Clinics

Aesthetics Refined Clinics is a strictly private, personal and professional aesthetics clinic. Our knowledge is based on experience. We are passionate about every detail in what we undertake and with one goal in mind: the wellbeing of our clients.

Medical Insurance

Get in touch

Aesthetics Refined Clinics Limited
London Road

Call 01753-307-161


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